#4-1413 McGill Road
Kamloops, B.C., Canada V2C 6K7
Ph: (250) 374-2278  Fax: (250) 374-1099

About Sure Grip Controls

About
Ordering
Warranty
Links

Sure Grip Controls Inc. was formed in 1994 to manufacturer high quality control grips where many end users were unhappy with existing products.

The rapid growth of the company is based upon customer-driven products that are designed to be rugged, innovative and affordable. Initial products were focused toward the Canadian forestry sector, but sales soon expanded into other locations and industries.

Sure Grip handles are now sold worldwide to many major OEMs, hydraulic suppliers and heavy equipment dealers. Sure Grip Products are currently sold in North America, Europe, South America and Asia. Approximately 25% of our sales are to the forestry sector, with the remaining 75% divided between construction equipment and miscellaneous applications.

Sure Grip Controls Inc. continues to focus on the development of innovative new products and the exceptional service you have grown to expect from us.

Ordering

Sure Grip Controls is usually able to ship smaller orders within 1 – 2 working days and quite often the same day. Shipments outside North America must be prepaid by Visa or wire transfer, unless previous credit arrangements have been made. Shipping is FOB our plant in Kamloops, British Columbia, Canada.

Outside of Canada, all prices are quoted and invoiced in US funds.

Blanket Orders:

Blanket purchase orders can cover a period for up to 12 months and must contain the scheduled shipment dates( max 12) and the number of items for each shipment.

Discounts:

Volume discounts are offered to customers based upon the total number of handles purchased on one Purchase Order. Various handle models can be grouped for maximum discounts but must be on one Purchase Order. Parts can not be grouped to obtain larger volume discounts.

Warranty

Sure Grip Controls is absolutely committed to building top quality Control Handles and will go to great lengths to ensure our customers are completely satisfied with all our products.

Sure Grip Controls offers our customers a no hassle one year parts and labor warranty on all mechanical components and 30 days on electrical components.

As part of our ongoing commitment to customer satisfaction, we will, at our discretion, gladly repair or replace any product that fails to perform to your satisfaction within a reasonable time.

For all Warranty Claims, the items must be returned, with shipping prepaid, to Sure Grip Controls, Inc. in order for us to evaluate the problem as part of our ongoing quality improvement program.

Sure Grip Controls, Inc. has no control over the installation or final application of our products and therefore does not make any claims as to the suitability of our products for any application. In using any of our products, it is understood that Sure Grip Control’s liability is limited to the repair or replacement of defective parts and under no circumstances shall we be liable for any incidental, consequential or special damages, including losses or expenses associated with the use of our products, losses due to improper installation, cost incurred in the replacement of defective parts or application of this warranty.

Links

Just in case you would like to compare our grips with those other guys, here are some addresses to several other web sites offering similar products….

All content is subject to change. All images, text and content are the sole property of Sure Grip Controls, Inc.
Page last updated September 2002. Contact Web Designer

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