How to Start a Return | Our RMA Request Process

Contact Information

Name *

Email *

Phone *

Company Name *
Enter the name of the company that originally purchased the control(s).

Pickup Address

If you're having the item picked-up, please provide the address.

Street Address

Street Address 2

City

State/Region

Zip/Postal Code

Country

Package Information

Package Dimensions *
L x W x H

Weight of Package *
In pounds (lbs.)

Sure Grip Part Number(s) *
Enter the original part number of the control. If multiple, please seperate them by commas (,).

Quantity to Return *

Description of the Issue *
Describe in detail the issue with the product(s).

Age of Control *
Select the age of your controler(s)Newer than 1 year. (Possible warranty)1-2 years old. (Control repairable)Older than 2 years. (Control replacement suggested)Other

Photo(s)
If multiple photos, please zip into a single file.

RMA Request Form

Give us a call: 1-800-831-2278
or fill out our form

RMA Request Received!

Contact Information

Pickup Address

Package Information

Give us a call: 1-800-831-2278 or fill out our form

RMA Request Received!

Contact Information

Pickup Address

Package Information

Give us a call: 1-800-831-2278
or fill out our form